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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kayla S

Kayla S

September 15, 2026

5  out of  5
rating by Kayla S
"So happy I found this agency! Faith helped me switch my auto insurance policy from geico, saving me so much money per month. She made everything quick, easy and professional!"
We responded:
"Thank you so much for the 5 stars, Kayla! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Juliana Delgado

September 9, 2026

5  out of  5
rating by Juliana Delgado
"Brandi was amazing! Very quick to respond and eager to help. :)"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know Brandi met your expectations. "
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Stephanie Jenkins

September 8, 2026

5  out of  5
rating by Stephanie Jenkins
"Great to work with this team!"
We responded:
"Thank you so much for the 5 stars, Stephanie! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Sousou FL

September 3, 2026

5  out of  5
rating by Sousou FL
"Cristina she is the best, she is so kind, very helpful and knowledgeable, responds quick, gives great service & rates"
We responded:
"Thank you, Sousou FL, for your wonderful feedback! I'm delighted to hear that Cristina was able to assist you so effectively and help you save money. We truly appreciate your recommendation and are here to help with any future insurance needs. Let us know if there's anything else we can do for you!"
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Hannah Foote

September 3, 2026

5  out of  5
rating by Hannah Foote
"The most kind, professional individuals I've worked with when it came to needing car insurance. Highly recommend!"
We responded:
"Thanks so much for the amazing review, Hannah! We really appreciate your support here in Jacksonville. Just reach out anytime if you need us - we’re here for you. "
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Paige Bowers

September 1, 2026

5  out of  5
rating by Paige Bowers
"Brandi helped me cut my car insurance bill literally in half! Best part was she matched my previous coverage, which is amazing as I want top coverage! I highly recommend going through her as she literally made this change effortless on my end."
We responded:
"Hey Paige, thank you for the 5 star review! Hearing that Brandi provided such amazing service makes us incredibly proud. Thank you for taking time out of your day to post your review and support our local Jacksonville office!"
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Mahayla Garcia

August 31, 2026

5  out of  5
rating by Mahayla Garcia
"Brandi was amazing! Quick, responsive, and found us coverage lower than what we are currently paying with another provider! Would highly recommend! Thank you Brandi! :)"
We responded:
"Mahayla, thank you so much for your 5star review! We are so glad Brandi was able to get you all squared away so you could begin saving some money while also getting better coverage!"
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Mary Mattscheck

August 25, 2026

5  out of  5
rating by Mary Mattscheck
"Had a question that I couldn’t find the answer to on State Farm’s app or site - got a quick answer and my concern/worry was relieved! Thank you!"
We responded:
"Hey, Mary! Thank you for sharing your experience with our team. We’re happy we could quickly answer your auto insurance question and help ease your concerns!"
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Rey Jomar Magallanes

August 24, 2026

5  out of  5
rating by Rey Jomar Magallanes
"Cristina was extremely helpful and clear in explaining the policy pros and cons of the auto insurance. Highly recommended!"
We responded:
"Rey, thank you for taking the time to leave us a review! I'm happy to hear that Cristina was able to assist you with understanding the details of your insurance policy. We appreciate your recommendation and are here to help if you need anything else!"
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Cassandra Metayer

August 24, 2026

5  out of  5
rating by Cassandra Metayer
"Extremely nice to talk to agent very respectful"
We responded:
"Hey Cassandra, thank you for the 5 stars! I'm happy to hear that you found our conversation respectful and pleasant. We always strive to provide a positive experience. Let us know if we can help with anything else!"
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Ratnabhai Jadav

August 20, 2026

5  out of  5
rating by Ratnabhai Jadav
"I missed my payment. I call, and within 1minute she made tranjection and sholved my problem"
We responded:
"Ratnabhai, thank you for taking the time to leave us a review! I'm glad we could quickly assist you with your payment issue. We always aim to make things as smooth as possible for our customers. Let us know if we can help with anything else!"
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Jacqueline Reed

August 17, 2026

5  out of  5
rating by Jacqueline Reed
"Great service brandi was a big help today"
We responded:
"That is wonderful to hear, Jacqueline! Knowing that Brandi provided such swift, attentive care and took care of your auto coverage today makes me incredibly proud. Thank you for taking a moment to post your review and support our local Jacksonville office!"
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Barbie Ross

August 16, 2026

5  out of  5
rating by Barbie Ross
"Absolutely recommend Brandi!!! She helped me save money on my car insurance and made everything so easy. She answered all my questions, was super helpful, and found me a much better rate. Thank you so much for all your help!"
We responded:
"Barbie, thank you for taking the time to leave us a review! I'm happy to hear that Brandi was able to assist you in finding a better rate and making the process smooth. We appreciate your recommendation and are here if you need anything else. Thanks for choosing us!"
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Tess

August 14, 2026

5  out of  5
rating by Tess
"Reliable and quality service!"
We responded:
"Tess, thank you for taking the time to leave us a review! I'm happy to hear you find our service reliable and of high quality. We strive to provide the best for our customers. Let us know if we can help with anything else!"
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Brittany Whitton

August 14, 2026

5  out of  5
rating by Brittany Whitton
"Spoke with Brandi about insurance, she actually really helped the process $ getting me switched. It was easy & she explained everything in great detail!"
We responded:
"Thank you, Brittany! I'm glad to hear that Brandi made the process of switching your insurance easy and informative. We always aim to provide clear and helpful service. Let us know if we can help with anything else!"
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Cheyenne Bullard

August 14, 2026

5  out of  5
rating by Cheyenne Bullard
"Brandi was absolutely wonderful! She helped me save $100 on car insurance over my last policy! I am so thankful to save that money and all the help she was from here and in the future! I highly recommend her as your agent!"
We responded:
"Cheyenne, thank you for taking the time to leave us a review! I'm happy to hear that Brandi was able to assist you in saving on your insurance. We appreciate your recommendation and are glad to have you with us. Feel free to reach out if you need anything else!"
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shayla mendonca

August 14, 2026

5  out of  5
rating by shayla mendonca
"brandi is amazing! she’s always kind, quick, and efficient. i’ve never not had a problem solved simply with her. thank you!!"
We responded:
"Thank you for your review, Shayla! I'm happy to hear that Ben provided such a kind and efficient experience for you. Our team is dedicated to making sure your needs are our priority. If there's anything else we can assist you with, just let us know!"
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Diana Dexter

August 12, 2026

5  out of  5
rating by Diana Dexter
"I had the pleasure of speaking with Brandi this afternoon, and she was wonderful to work with! She helped me update my auto coverage and made the entire process quick, easy, and efficient. Brandi was so pleasant, professional, and genuinely helpful.
I’ve been a customer of Daniel Lempesis State Farm Insurance for several years now, and I’m very happy with the service I’ve received. It’s reassuring to know you have people like Brandi who are knowledgeable and happy to help when you need them. Highly recommend!"
We responded:
"Thank you, Diana, for taking the time to leave us such a positive review! I'm glad to hear that Brandi was able to assist you with updating your coverage and that the process was smooth and efficient. We truly appreciate your continued support over the years and are happy to have you as part of our office family. Feel free to reach out if you need anything else!"
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DOAN THAO MY LE

August 12, 2026

5  out of  5
rating by DOAN THAO MY LE
"Brandi helps me to have a good pricing auto insurance. recommended team"
We responded:
"Thank you, Doan Thao My Le! I'm glad Brandi was able to assist you with finding a good price for your auto insurance. We appreciate your recommendation and are here if you need anything else!"
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Lana G.

August 8, 2026

5  out of  5
rating by Lana G.
"Brandi did an amazing job helping me and my family with auto insurance coverage."
We responded:
"Thank you, Lana! I'm glad to hear that Brandi was able to assist you and your family with your auto insurance needs. We appreciate your feedback and are here if you need anything else!"
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Maureen Stefanini

August 5, 2026

5  out of  5
rating by Maureen Stefanini
"Brandi helped me reduce my auto insurance cost after being with my previous insurance company for years & years. Her customer service was excellent, and she was very attentive to all of my questions. I’d certainly recommend her to other people. You are lucky to have her!"
We responded:
"Thank you, Maureen! I'm glad we could help you lower your insurance costs and that our customer service made a positive impression. We truly appreciate your recommendation. Feel free to reach out if you need anything else!"
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Maureen McManus

August 4, 2026

5  out of  5
rating by Maureen McManus
"Brandi was such a help; she saved me $70/mo in payments, and increased my coverages! She was professional and personable, and very prompt in her responses. I recommend you contact Brandi for all your insurance saving needs!!"
We responded:
"What wonderful feedback, Maureen! Reviewing your life and auto policy details should come with swift, friendly guidance, so I am proud that Brandi's prompt responses and lower monthly payments hit the mark for you. Thank you for shining a light on her service and recommending her to others!"
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Mikayla Geiger

July 31, 2026

5  out of  5
rating by Mikayla Geiger
"I had an amazing experience working with Brandi at State Farm! She went above and beyond to help me find the best coverage while saving me money on my car insurance policies. She took the time to explain everything clearly, answered all of my questions, and made the entire process simple and stress-free.
On top of that, she helped me get a life insurance policy for my son, which gave me so much peace of mind knowing he’s protected for the future. Brandi truly cares about her clients and works hard to make sure they’re getting the coverage they need at a price they can afford.
If you’re looking for someone who is knowledgeable, honest, and genuinely has your best interests at heart, I highly recommend Brandi. Thank you for making insurance such an easy and positive experience!"
We responded:
"Thank you, Mikayla! I'm so happy to hear about your positive experience with Brandi. It's wonderful to know she was able to assist you with your insurance needs, making the process smooth and stress-free. We truly appreciate your recommendation and are grateful to have you as part of our office family. Feel free to reach out if you need anything else!"
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Kenny Peterson

July 29, 2026

5  out of  5
rating by Kenny Peterson
"Awesome 👍"
We responded:
"Kenny, I'm happy to know you had an awesome experience with us. Thank you for the 5 stars. Let us know if we can help with anything else!"
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Boosalinie

July 27, 2026

5  out of  5
rating by Boosalinie
"Great company & staffing very helpful"
We responded:
"Thank you for sharing this! I'm happy to know you found our team helpful. We appreciate your support and look forward to assisting you with any insurance needs. Let us know if there's anything else we can do for you!"